When Railboard finds you a saving using Split Tickets, Railboard takes a small commission from the saving, which funds the app’s development and operating costs. In the price summary on the Payment screen, this commission is listed as ‘Railboard’s share of saving’.
When is it charged?
Only if we find you a Split Tickets saving.
How much is the commission?
It’s based on the amount of saving we find compared to a regular ticket; it can be up to 15% of that saving.
Do you have an example?
Yes, so if the regular price of a ticket would have been £28.00, but Railboard was able to find a Split Tickets saving of £10.00, your share of the saving would be £8.50, and Railboard’s share would be £1.50 (15% of the total saving). And so the total price you end up paying would be £19.50.
What is the money used for?
The money made from the share of saving commission goes towards app development, design, customer services, maintaining and developing the split ticketing algorithms, server costs, card processing fees and a variety of other things involved in running and developing the app.
In short, this commission makes it possible to make Railboard.
What about booking fees?
The share of saving commission is the only fee Railboard charges; we never charge a booking fee or credit/debit card fees.
