Customer Services

How do I contact Customer Services?
What’s the difference between Customer Support and App Support?
Where can I find my booking reference?
Why is the Customer Support email not an @railboard.com email address?
How do I request a refund?
How do I report a bug?
How do I recover bookings made while signed out?
Where can Railboard be found on social media?
AboutCareersIndustrial ActionRefundsHelpContact
FacebookInstagramLinkedInX (formerly Twitter)
National Rail Conditions of TravelTerms & ConditionsPrivacy PolicyCookies Policy
Download on the App Store
Copyright © 2024 Railboard Ltd. All rights reserved.
Railboard Ltd is registered in England and Wales. Company number: 10050214. Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. VAT number: 235014840.