Tickets

Does Railboard charge a booking fee?
What payment methods can I use to buy a ticket?
How do I access my receipt?
How do I request a refund?
What is the GroupSave Discount?
Can I set preferences for my reserved seat?
What ticket settings are available?
Where can I find my booking reference?
Why does it say “TrainSplit” on the bank transaction and not “Railboard”?
How do I recover bookings made while signed out?
How do I contact Customer Services?
Top tips for saving money on train tickets
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Railboard Ltd is registered in England and Wales. Company number: 10050214. Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. VAT number: 235014840.